Zoes Chocolate Co Satisfaction Guarantee

Zoë's Chocolates 100% guarantee

We love our chocolates and we love to see our customers smile! Whether you are the lucky recipient or the thoughtful gift-giver, we want to ensure that you are 100% satisfied with our products. Our chocolate is made in small batches, shipped fresh and packaged with care. Anything you get from Zoë’s Chocolate is guaranteed to arrive at your doorstep in excellent condition! If, for any reason, you are not fully satisfied with our chocolates or other items, please call us within ten days to arrange for a courteous and complete refund or replacement.

Zoë's Chocolates are a fresh product and have an approximate three week shelf life. Please note that we use only the freshest of ingredients and our chocolate does not contain any paraffin wax, hydrogenated oils or other preservatives. The chocolate should be stored in a dry, cool place, approximately 65 degrees Fahrenheit, well-wrapped and away from other odors. Chocolate will absorb surrounding odors.

We do not recommend refrigeration, but if you find that you do not have proper storage for the chocolate or need to hold it slightly longer than the recommended shelf life, place the boxed chocolates in an air tight wrapper and refrigerate. When ready to use, remove from refrigerator and allow box to come to room temperature before unwrapping.

For further assistance, contact Zoë’s Chocolate.